RETURN POLICY

At LT Beauty Haus, customer satisfaction is important to us. Please review our return policy carefully before making a purchase.

Returns

We accept returns within 7 days of delivery for eligible items. To qualify for a return:

Items must be unused, unworn, and in original condition

Tags and original packaging must still be attached

Items must not show signs of wear, damage, stains, or odor

Non-Returnable Items

For hygiene and safety reasons, the following items are non-refundable:

Worn apparel

Used sunglasses or accessories

Clearance or sale items

Customized or special-order items

Return Process

To request a return:

Contact our customer support team with your order number

Provide clear photos if requested

Once approved, return instructions will be sent to you

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the item and packaging.

Refunds

Once your return is received and inspected, approved refunds will be processed back to your original payment method within 5–10 business days.

Exchanges

We currently offer exchanges based on product availability.